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Return:
Customer must contact us within 30-days from purchase -except as
noted bellow- to get
Return Authorization Number. -
Refund: As soon as we receive the returned
product, we will refund you 70% the actual product price minus
the Shipping and handling charges and the customer pays for the
return mailing and packaging charges. Please, note the
Shipping and handling is not refundable unless an error on our
behalf as shipping the wrong merchandise. While we believe strongly
in customer satisfaction, we realize that a return carry cost on our
customers such as the Shipping, handling and the cost to return
the item to us. Therefore, please if you are not sure of any of our
products to be what you are looking for, then email us before you
purchase and we would be glad to assist you.
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Damage: In case of damages,
Please make damage claims directly to the carrier for
merchandise shipped by a common carrier.
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Exceptions: Some items maybe
subject to an additional return policy as noted on the particular
item. -
Warranty:
TTMATIC� robot carries a 3 years warranty. You pay the
shipping to us and we will repair or replace (as we decide suitable)
and ship your robot back to you at our expense, if the needed
repair is under the warranty. Otherwise, The customer should pay for
any damages that is caused by abuse of the robot.
Outside the warranty period, the repair and shipping coast is
payable by the customer. Please, note that the
TTMATIC� robot is
made under strict quality in material and workmanship. The
warranty covers our customers and anyone purchase from our
registered distributors and limited to the original owner without
transferring of the warranty.
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Common Trade Practice and Acts and Laws where a purchase takes place shall be followed by
both the customers and the merchants. Typically this means that the laws at the buyer's own location shall be
govern should a dispute on the the purchase occur. In this regard,
online shopping makes no difference than buying from a street shop near you.
As eCommerce gains its popularity, governments and banks all have well-defined rules to
for consumer protections. A vast majority of online shoppers get their money back from the banks
after disputing their purchases.
As a guidance, following is a list of terms and conditions that are
standard practice in the industry. Each participating merchant might have slight variations on some product categories.
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Accuracy:
All information in this site is provided to our best ability or maintained by participating vendors.
However, in case of error Customer shall indemnify and hold harmless ,
against any and all claims, demands, actions, suits,
losses, liabilities, damages, costs, and expenses, including
without limitation reasonable attorneys' fees, costs and
expenses relating to your use of our services.
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Price:
Due to the dynamic nature of the market and our services, prices
are subject to change with out prior notice.
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Payment:
Return checks are subject to extra service
charges by banks. Dishonored checks may be subject to
penalty by laws and all other related collection cost,
including attorney fees.
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Warranty:
If a product has a warranty, it should be posted beside its
description. We also offer a refund policy
unless otherwise stated, please see our
refund policy guidelines for detail.
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Shipping: We do our best to
process your order and ship within 48-72 hours. Once we ship, we
will email you an online tracking. We ship by Express Mail Services.
It usually arrive after 3 to 14 days to most destinations.
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Out of Stock and Sold out: We try to daily to
update our stock data and add new ones. However, sometime an item
you ordered is actually sold out already. If this occur to you, we
will notify you as soon as possible and if we already processed your
payment, we will refund you 100% the amount. Please, accept our
sincerest apology for any inconvenient that may have caused you.
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Dispute:
In case of dispute,
we will take every measure possible to protect the
integrity of our trading platform services
and to ensure the appropriate governing laws
are obeyed by all parties. This includes termination of our services
to any law-breaching parties.
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At , we enforce the highest standard to protect your privacy while shopping with us.
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All your sensitive private
information, including password, bank / credit card details
etc. is transmitted over the Internet via at least 2048 bit SSL
encryption. In addition, No sensitive information will ever be sent via
email. This ensures that no data can be intercepted on the
way to and from our server.
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All your sensitive private
information, including password, bank / credit card details
etc. is stored under industrial strength Triple-DES
encryption. This ensures no body can hack in to
the database and use that information.
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Your password will not be revealed
even if you forgot and requested the login information be
sent via email. We will send you a temporary one instead.
Your bank / credit card details will not be revealed to even
yourself though you can update the information on your
account.
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We do not have access to your
payment information. It is by the third party secured and
reputable processing company. Your order information is
transmitted over an SSL protected
connection to our server. Every participating vendor is required
to follow strict commercial laws in handling the information.
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All relevant privacy laws are
strictly followed. In particular, none of your personal data
will ever be used outside the scope of the commercial
operation of our business.
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No promotion emails will ever be sent to you unless you opted
for it. You can opt out at any time by updating your account information.
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